{"id":10751,"date":"2024-05-10T19:14:30","date_gmt":"2024-05-10T19:14:30","guid":{"rendered":"https:\/\/www.ncco.eu\/?p=10751"},"modified":"2025-12-15T15:47:28","modified_gmt":"2025-12-15T15:47:28","slug":"maintenez-la-securite-de-vos-clients-avec-waitrpad-de-ncco","status":"publish","type":"post","link":"https:\/\/www.ncco.eu\/fr\/blog\/server-pads\/keep-customers-safe-with-waitrpad-from-ncco\/","title":{"rendered":"Garantissez la s\u00e9curit\u00e9 de vos clients avec WaitRpad\u00ae de NCCO"},"content":{"rendered":"

Les allergies alimentaires font l'objet de vives pr\u00e9occupations. Des fiches de commande sp\u00e9cialis\u00e9es peuvent aider.<\/p>\n\n\n\n

Sortir manger peut \u00eatre une entreprise difficile et dangereuse pour les personnes souffrant d'allergies alimentaires. On estime que 20 millions d'Europ\u00e9ens vivent avec des allergies alimentaires, dont 1 enfant sur 4 en \u00e2ge scolaire.<\/p>\n\n\n\n

L'exposition \u00e0 des aliments auxquels une personne est allergique provoque une r\u00e9ponse anormale du syst\u00e8me immunitaire de l'organisme. M\u00eame de petites doses et dans certains cas, le simple fait de toucher ou d'\u00eatre dans le m\u00eame espace que l'aliment peut entra\u00eener des probl\u00e8mes digestifs, de l'urticaire, un gonflement des voies respiratoires et d'autres r\u00e9actions. L'allergie alimentaire peut \u00e9galement provoquer une r\u00e9action potentiellement mortelle appel\u00e9e anaphylaxie, o\u00f9 le corps entre en \u00e9tat de choc anaphylactique, qui est souvent mortel.<\/p>\n\n\n\n

Assurer la s\u00e9curit\u00e9 de vos clients vis-\u00e0-vis des allergies alimentaires<\/strong><\/h2>\n\n\n\n

Le secteur de la restauration, y compris les restaurants avec service \u00e0 table et les restaurants rapides, ainsi que commerces de proximit\u00e9<\/a>, ont la responsabilit\u00e9 d'assurer la s\u00e9curit\u00e9 des clients allergiques lorsqu'ils commandent quelque chose \u00e0 manger. Pour aider \u00e0 prot\u00e9ger les clients, des r\u00e9glementations ont \u00e9t\u00e9 mises en place pour imposer la divulgation compl\u00e8te des allerg\u00e8nes alimentaires potentiels sur les \u00e9tiquettes des aliments et, potentiellement, m\u00eame sur les menus.<\/p>\n\n\n\n

La loi de Natasha<\/strong><\/h2>\n\n\n\n

La loi de Natasha<\/a> a \u00e9t\u00e9 adopt\u00e9 en 2021. Il exige que tous les aliments pr\u00e9emball\u00e9s destin\u00e9s \u00e0 la vente directe (aliments PPDS) comportent un \u00e9tiquetage indiquant :<\/p>\n\n\n\n

    \n
  1. Le nom de la nourriture<\/li>\n\n\n\n
  2. Les ingr\u00e9dients par ordre de volume<\/li>\n\n\n\n
  3. Texte en gras pour indiquer les ingr\u00e9dients contenant l'un des 14 allerg\u00e8nes list\u00e9s selon la loi Natasha<\/li>\n<\/ol>\n\n\n\n

    La loi d'Owen<\/strong><\/h2>\n\n\n\n

    Une campagne pour faire passer Loi d'Owen<\/a> a \u00e9galement \u00e9t\u00e9 propos\u00e9e pour compl\u00e9ter la loi Natasha. Elle tire son nom d\u2019Owen Carey, un jeune homme de 18 ans d\u00e9c\u00e9d\u00e9 apr\u00e8s avoir mang\u00e9 dans un restaurant londonien en 2017, car la pr\u00e9sence de babeurre utilis\u00e9 pour mariner le poulet n\u2019avait pas \u00e9t\u00e9 signal\u00e9e. Cette initiative vise \u00e0 renforcer les obligations des restaurants en mati\u00e8re d\u2019affichage des informations sur les allerg\u00e8nes et \u00e0 \u00e9viter de nouveaux d\u00e9c\u00e8s inutiles \u00e0 l\u2019avenir.<\/p>\n\n\n\n

    S'assurer qu'une recette ne contient pas d'allerg\u00e8nes alimentaires n'est toutefois qu'une partie du probl\u00e8me. Il est \u00e9galement n\u00e9cessaire d'\u00e9viter toute contamination crois\u00e9e entre les ingr\u00e9dients sans danger et les allerg\u00e8nes alimentaires. Chaque allergie alimentaire est unique et doit \u00eatre trait\u00e9e au cas par cas. Le personnel charg\u00e9 de la manipulation des aliments et les serveurs doivent donc faire preuve de vigilance pour \u00e9viter toute contamination crois\u00e9e, et communiquer clairement leurs proc\u00e9dures de manipulation lorsqu'ils discutent avec les clients de leur commande.<\/p>\n\n\n\n

    Sans normes strictes et diligence, il y a toujours un risque de tomber malade, ou pire.<\/p>\n\n\n\n

    Solutions pour une exp\u00e9rience culinaire s\u00fbre et saine<\/strong><\/h2>\n\n\n\n

    Les solutions les plus s\u00fbres et les plus efficaces sont souvent les plus simples.<\/p>\n\n\n\n

    Le cas \u00e9ch\u00e9ant : Notre Allergen WaitRpad\u00ae<\/strong> est con\u00e7u sp\u00e9cifiquement pour r\u00e9pondre aux allergies et aux restrictions alimentaires.<\/p>\n\n\n\n

    \"carnet<\/figure>
    \n

    <\/p>\n<\/div><\/div>\n\n\n\n

    En proposant non seulement un espace d\u00e9di\u00e9 aux d\u00e9tails de la commande, mais aussi une l\u00e9gende r\u00e9pertoriant les 14 allerg\u00e8nes les plus courants mentionn\u00e9s ci-dessus, ainsi que des abr\u00e9viations permettant de faciliter au maximum la saisie et la communication des allergies \u00e0 la cuisine, ce bloc de commande sp\u00e9cifique contribue \u00e9galement \u00e0 r\u00e9duire le risque d'erreurs et \u00e0 limiter la probabilit\u00e9 qu'une allergie alimentaire ne soit pas prise en compte.<\/p>\n\n\n\n

    Cela donne \u00e9galement au client une tranquillit\u00e9 d'esprit, car si nous sommes tous impressionn\u00e9s par un serveur capable de m\u00e9moriser les commandes sans rien \u00e9crire (bravo !), il y a un certain r\u00e9confort \u00e0 savoir que votre commande a \u00e9t\u00e9 enregistr\u00e9e. Cela t\u00e9moigne d'un souci du restaurant, tout en servant de r\u00e9f\u00e9rence qui permet aux clients de se sentir en s\u00e9curit\u00e9 et assure la responsabilit\u00e9 en cas d'erreur.<\/p>\n\n\n\n

    Les clients, en particulier ceux pour qui manger au restaurant pr\u00e9sente un risque, veulent se sentir en s\u00e9curit\u00e9 et heureux, comme tout le monde. Personne ne devrait \u00eatre forc\u00e9 de rester chez soi simplement parce qu'il a une allergie alimentaire.\u00ae<\/strong> assure la s\u00e9curit\u00e9, la tranquillit\u00e9 d'esprit et le plaisir de chaque convive \u00e0 table.<\/p>\n\n\n\n

    OBTENEZ LE V\u00d4TRE D\u00c8S AUJOURD'HUI >>><\/a><\/strong><\/p>\n\n\n\n

    <\/p>","protected":false},"excerpt":{"rendered":"

    Food allergies are a major concern. Specialised Order Pads Can Help. Going out to eat can be a tough and dangerous proposition for those living with food allergies. An estimated […]<\/p>\n","protected":false},"author":21,"featured_media":10756,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[309],"tags":[405],"class_list":["post-10751","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-server-pads","tag-server-order-pads"],"acf":[],"yoast_head":"\nNCCO Blog | Server Pads | Keep customers safe with WaitRpad\u00ae from NCCO<\/title>\n<meta name=\"description\" content=\"Allergen WaitRpad\u00ae from NCCO is designed specifically to cater to allergies and dietary restrictions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ncco.eu\/fr\/blog\/tampons-de-serveur\/maintenez-la-securite-de-vos-clients-avec-waitrpad-de-ncco\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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